Changes to aged and disability services

Horsham Rural City Council made an in-principle decision at the 28 January 2020 meeting to withdraw from delivering home support services. If a transition to a new provider occurs, Council has committed to ensuring the interests of clients, families and carers, staff and the community are met. 

Subject to Commonwealth and Sate Government approval, Council will invite expressions of interest from suitably skilled and experienced providers who have a desire to deliver the suite of Commonwealth Home Support Program (CHSP) that council is currently contracted to deliver. A similar process with the State Government Home and Community Care Program for Younger People (HACC PYP) service will occur.

Please note there will be no immediate change to services and you do not need to do anything.

Council will keep the community and all interested parties informed at each stage of the process. Should Council determine after the expression of interest process to exit service delivery, clients will be supported to change across to the new provider(s) selected by the Commonwealth and Victorian Governments or other service of their choosing

Where can I find more information?

For more information please refer to the Changes to aged and disability services - Information sheet(DOCX, 17KB)

To further help clients, their families and the community understand the proposed changes, what is happening and why, information sessions will be held at the Civic Centre, 18 Roberts Avenue, Horsham, as follows:

  •      Thursday 20 February: 10am
  •      Thursday 20 February 5.30pm
  •      Thursday 20 February 7pm

The community is encouraged to attend an information session, where staff will provide a short presentation for clients and families followed by the opportunity to ask questions.

If you are unable to make one of these meetings or would like to speak to someone directly please contact Council on 53 829 777 and asked for Mandi Stewart (Manager Community Services and Emergency).