Rates and Charges



General Rates

All Councils in Australia charge property rates. They provide Council with the money that is needed to pay for a broad range of services, programs, facilities and infrastructure from parks and playgrounds to roads and immunisations. 

Ever wondered how your rates are spent? Here’s a snapshot of what you will get for every $100 Council spends in 2020/2021(PDF, 159KB).

Rates are levied on each property based on its Capital Improved Value, being the market value of the property including land and all improvements, but not including chattels, furniture and fittings (check the related Valuations page to see how Capital Improved Valuations are determined).

Rates on a property are calculated by multiplying the Capital Improved Value by the applicable rate in the dollar. The rate in the dollar used is determined by the land use classification that the Valuer assigns to the property and Council's rating strategy. The annual rate notice for a property will show the classification and the applicable rate in the dollar.

  •  Residential Rate in the Dollar:
0.005273 cents (100% differential) 
  •  Farm Rate in the Dollar: 
0.003533 cents (67% differential)
  •  Commercial Rate in the Dollar:
0.005009 cents (95% differential)
  •  Industrial Rate in the Dollar:
0.005009 cents (95% differential)
  •  Cultural and Recreational Rate in the Dollar:     
0.002636 cents (50% differential)


Each year Council's average rate revenue income must not be more than the rate cap set by the Minister in line with the Consumer Price Index. For the 2020/2021 financial year the cap has been set at 2.0%. For further information on how rate capping works and how Council calculates your rates visit the MAV website.

Municipal Charge

A municipal charge is a flat charge that is used to offset some of Council’s administrative costs and ensures that all properties make a standard contribution. The total amount raised from a municipal charge cannot be more than 20% of the total raised from the combination of municipal charge and general rates. 

A municipal charge of $274.00 is levied on all rateable properties, with exemptions applicable where more than one farming property makes up a single farming enterprise operated by the same person or persons. Farmers can apply for an exemption from paying more than one municipal charge with the Single Farming Enterprise Exemption form below. Where a farming enterprise consists of more than one dwelling, a municipal charge is applicable to every additional occupied dwelling.

Single Farming Enterprise Exemption Form.pdf(PDF, 403KB)

Garbage Charges

Garbage charges for the collection and disposal of domestic refuse are levied on all residential properties in the Horsham and Natimuk townships, according to the capacity of garbage bins selected by owners, at the following annual charges per bin:

Type of Charge



 Urban 240 Litre Bin      $402      $421
 Urban 120 Litre Bin      $258      $270
 Rural 240 Litre Bin        $372      $388
 Rural 120 Litre Bin      $228      $238
 Commercial 240 Litre Bin       $390      $407
 Commercial 120 Litre Bin      $372      $388
 Commercial Recycling Bin only                    $139      $145


The urban and commercial bin charges include one 240 litre recycling bin service collected fortnightly in serviced areas.  Replacement of lost, stolen or damaged bins may be at a cost to property owners or occupiers.  You can upsize, downsize or replace your current garbage bin by completing this form.

Due to the new Environment Protection Act coming into effect on 1 January 2021, compulsory landfill levy fees paid to the EPA will be increasing this financial year. These landfill levy fees will increase the cost of waste disposal, which is one of the key costs associated with providing a kerbside waste collection services to residents. As a result of this, ratepayers will experience a slightly larger increase in their waste charges this year, in comparison to previous years.

Free Transfer Station Load

Council is offering all ratepayers with a Garbage or Recycling charge listed on the front of their rate notice one free load of waste in a 6’x 4’ trailer or a car boot delivered to Horsham Transfer Station, 93 Kenny Road Horsham; or Quantong Transfer Station, 497 Lanes Avenue Quantong.

Please present your original 2020/2021 annual rate notice dated 18/08/2020 to the site attendant to redeem.

There is a limit of one load per 2020/2021 rate notice.

Please note that no trailer cages are to be used, and no mattresses, tyres or asbestos will be accepted as part of a free load.

Further information on Council's transfer stations is available here.

Pensioner Concession

A maximum rebate of $321.00 on your rates is available upon application to eligible pensioners for their principal place of residence.

You must hold one of the following cards to apply for the municipal rates concession:

  • Pensioner Concession Card
  • Veterans' Affairs Gold Card (given for TPI, War Widow, EDA or POW)

To claim a concession on your rates and charges you must ensure that:

  • You have one of the eligible concession cards and it is valid at the time of application
  • You are the person responsible for payment of the rate account
  • Your name is on the rate account
  • Your name and address on the rate account matches that on the concession card

To view a full list of pension concessions, benefits and assistance available to Victorians visit the Department of Health and Human Services website.

To claim a concession on your rates you will need to complete a Municipal Rates Concession Application Form and submit it to Council together with a copy of your current concession card. Having been granted a rate concession, no further applications are required unless you change your residential address. 

Fire Services Property Levy

The Victorian Government introduced a property based fire levy from 1 July 2013 in response to the recommendations from the 2009 Victorian Bushfire Royal Commission.  

For more information on the fire services property levy and frequently asked questions visit the State Revenue Office website.

Due Dates and Payments

In Full by 15 February 2021 OR

Four Instalments over the year as follows:

  • 1st Instalment:     30 September 2020
  • 2nd Instalment:   30 November 2020
  • 3rd Instalment:    1 March 2021
  • 4th Instalment:    31 May 2021

If the first instalment is not paid by the first instalment due date then you will automatically be required to pay your rates in full by 15 February 2021.  Notices for the second, third and fourth instalments will be forwarded at least 14 days prior to the due dates.  Please note that the first instalment includes any arrears and interest.

How to make a payment

Electronic Delivery of Rate Notices

You can choose to receive your rate notices electronically using either methods below.  A paper copy of the notice will no longer be sent in the mail once you have registered for an electronic notice.

BPay View
You can apply through your online banking to receive your rate notices via your online banking account. For further information visit the BPay View website.

Receive Your Rate Notices via Email
Register at hrcc.enotices.com.au to receive your future rate notices by email.

How to make a payment

Interest and Penalties

Rates are levied annually.  They must be paid in four instalments or as a lump sum.  Details and payment options are on the rate notice.

Unpaid Rates

Unpaid rates remain a debt on the property, regardless of any change of ownership. If rates or charges remain overdue for more than three years without an arrangement made with Council, a court order may be obtained to either sell, or assume ownership of the land to recover the debt.

Penalty Interest

If you are issued with a rate notice you should make sure you give it prompt attention. Council charges penalty interest on unpaid rates and charges in accordance with the Local Government Act 1989 and the Penalty Interest Rates Act 1983.

Financial Hardship

Horsham Rural City Council understands that members of our community may be experiencing financial hardship due to the impact of the current COVID-19 pandemic. We are here to assist you during this time and have put some measures in place to help you manage your accounts with Council.

Flexible payment arrangements can be negotiated – our friendly team in the rates department are happy to talk to you about your account; what you can afford; and how frequently you can make payments. We encourage you to please contact us to discuss your account so we can help you manage the outstanding amount according to your individual circumstances.

Council have also implemented a waiver of penalty interest on all overdue accounts where a payment arrangement has been established.

For more information see our COVID-19 Rates and Charges Financial Hardship Policy(PDF, 204KB).

If you are having difficulties paying your rates we encourage you to make contact with Council by one of the following methods;

  • Lodge a Service Request online and choose the ‘Finance’ option.
  • Call us on 03 5382 9777 to arrange to speak with our Financial Hardship Coordinator.
  • Send an email to council@hrcc.vic.gov.au.

If you believe that you will suffer genuine financial hardship by paying your rates for reasons outside of the current pandemic, you may apply to Council with the application form below. For more information, see our Rates and Charges Financial Hardship Policy(PDF, 559KB).

Rates and Charges Financial Hardship Application Form(PDF, 98KB)

Rating Strategy

For more information on the policies and principles of our rating system see Council's rating strategy below.

2019-2023 Rating Strategy(PDF, 906KB)

Request a Rate Notice Reprint

Due to privacy laws, you must be the property owner to obtain the property's rate notice or any other property and/or rates information. We are unable to discuss a rate account if you are a spouse, partner or other family member.

To get a rate notice reprint, you will need to tell us:

  • which property you need a reprint for, and
  • your full name, contact number, email address and date of birth

Please complete our online form to request a copy of your rate notice.

Land Information Certificates

To apply directly with our office for a Land Information Certificate please complete our Property Enquiry Application Form(PDF, 221KB) and email it together with a copy title search and plan to council@hrcc.vic.gov.au. We will then be in touch with you to arrange payment.