Know your Council annual comparative performance data released
Published on 16 December 2020
Know your Council is a website designed to share each local government’s performance data, and allows people to compare the performance of similarly grouped councils, with data for 2019/2020 now available.
Horsham Rural City Council is compared with nine other councils under a grouping of ‘Regional Cities’. This group includes Greater Geelong which has a population of over 250,000, with Horsham Rural City Council being the smallest, with a population of about 20,000.
The public are able to compare any four councils within this group at a time, with Wangaratta the next smallest council, with a population of 29,000.
Service areas that are assessed and compared include animal management, food safety, governance, maternal and child health, roads, waste collection and statutory planning.
Horsham Rural City Council Chief Executive Officer Sunil Bhalla welcomed the release of the 2019/2020 data, and urged members of the community to engage with the website to learn more about the services Council delivers.
“The key aim of the website is to ensure the transparency and accountability of local governments to the communities they serve,” Mr Bhalla said.
“Horsham Rural City Council is seen to be doing well in several key areas, including an average of one day to action animal management requests, compared to nearly two days when compared to similar sized councils.”
“Horsham also meets the state average when it comes to acting on food complaints, with a two day response time.”
Mr Bhalla also acknowledges that the data reflects the overall community satisfaction rate received by Council earlier in 2020.
“Based on the feedback in the report, community satisfaction in regards to Council decisions and with community consultation and engagement, are ongoing areas in which Council is striving for improvement.”
People can also see the levels of community satisfaction with road conditions and maintenance and the cost of maintaining these roads compared to other councils.
In delivering vital services, such as maternal and child health, HRCC consistently matches or outperforms the state average, with high averages of participation in the services.
Waste also performs well when compared to councils across the state, with 1.45 kerbside collection bins missed per 10,000 scheduled collections.
Council comparative data for 2019-20 is available at Know your Council